Store policy
Shipping policy
Last updated: November 9, 2026
Where we ship
We ship worldwide.
Processing time
Orders are prepared and sent out within 2–4 business days of being placed.
Delivery time
After your order ships, delivery usually takes 7–14 business days, depending on your location. Delivery times are estimates and may be longer during busy periods or because of customs checks.
Shipping costs
Shipping costs are calculated at checkout, based on your address and order, before you pay.
Customs and import duties
Orders shipped outside your own country may be subject to import duties or taxes set by the destination country. These are not part of our shipping charge.
Damaged or wrong items
Please inspect your order on arrival and contact us right away if anything is damaged, faulty or incorrect. See our returns policy for details.
Delivery support
A problem with your delivery? Contact us to arrange a replacement or refund. We will review your order and help with the next steps.
Contact
Questions about your delivery? Email luxvendors@outlook.lv — we reply within 24–48 hours.